Dark Ink Store

In our store we only sell limited edition copies, signed items and select merchandise. All of our books are available through dozens of retailer worldwide. To order titles not available here, click the cover of the book you are interested in on our Books page.

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Frequently Asked Questions

Return and Shipping Policy

Please Read Before Ordering

  • All books are shipped via USPS Media Mail or UPS. 

  • Limited Edition Pre-Orders that Include Your Name in the Book are FINAL and cannot be refunded after 7 days as your book name will be sent to the designer for placement. This only applies to the first 1,000 orders (Your order will confirm you are in that batch).

  • Minor imperfections in shrink wrap, corners, dust jackets, slipcases, or packaging that occur during normal shipping and handling do not constitute damage and are not grounds for return or replacement.

  • All books and items are inspected for damage before shipping and leave our office in perfect condition. Each item is wrapped and secured in a box, never an envelope to ensure it gets to you in the best shape possible.

  • If your package arrives damaged, please take photographs of the shipping box, packing materials, and damaged item(s), and contact us within five (5) days of delivery. Failure to provide photographs or notify us within this timeframe may prevent us from filing a claim with the carrier.

  • Returns are only accepted within 7 days of delivery.  Once we receive your item in our office, we will refund your purchase, minus the shipping cost. Return shipping costs are the responsibility of the customer unless the item was damaged in transit or shipped incorrectly by us.

  • Once the carrier marks a package as delivered to the shipping address provided at checkout, responsibility for the package transfers to the customer. If a package is reported as missing after delivery, we will assist in filing a claim with the carrier when possible, but we cannot guarantee reimbursement or replacement.

  • Customers are responsible for providing a correct shipping address. Orders returned to us due to an incorrect or undeliverable address may be reshipped at the customer's expense.

  • If you made a pre-order and move before it ships, please contact us with your order number and new address.

  • Signed books, personalized books, limited editions, and special-order items are non-refundable unless they arrive damaged or defective.

  • International customers are responsible for any customs duties, taxes, VAT, import fees, or other charges imposed by their country. These fees are not included in the purchase price or shipping charges and are the responsibility of the customer.

  • All sales of “Oops” Items are final. “Oops” Items are sold as-is and are not eligible for return, exchange, or refund.

By ordering you agree to receive periodic emails about new books from our company. You may opt out of them at any time.  We will never sell any of your information.